Whenever you record phone calls, whether for enterprise or personal causes, there are specific things that you want to do, and specific things you absolutely should not do. If you’ve never recorded calls or studied the best practices to record telephone call, you probably have some questions on what’s okay and even recommended, and what is definitely off-limits. The following offer several guidelines on what you should not do.
Do not tape covertly. Unless you’re taping unwanted or threatening telephone calls, you always need to get permission. Taping with no other person’s knowledge is probably illegal and almost never a good idea. Many people would be really irritated to find out they’d been recorded without their authorization, and there’s almost never a good reason to record telephone calls without permission.
Never share copies with unauthorized parties. Absolutely never give anyone a replica of a conversation devoid of the other party’s permission, except if a legitimate law enforcement organization requires you to. This is just good sense, of course, but sometimes even common sense has to be pointed out. In the event you record phone calls, keep the tapes to yourself.
Don’t permit your call data files pile up. When you record phone calls, as mentioned, store them immediately when possible. You don’t want to lose a call you went to the hassle to record. It only takes a couple of minutes to archive phone calls, and the time will be well spent.
Do not rely on the recording without notes. You will waste a lot of time moving around in recordings looking for a certain part of the discussion in the event you don’t have notes. Although you may only take a couple of notes, they will help you find just what you’re looking for on the recording later.
Any time you record phone calls, following these kinds of simple guidelines can help you avoid a faux pas and achieve your goals.
Do you really know the proper etiquette and ethics it is best to follow whenever you use call recorder? Learn how to record phone calls correctly.