Nice managers know when matters are not going smoothly. Orders getting lost, customers not getting return calls, shipments being misdirected, purchase orders being keyed in with the wrong numbers-there are literally hundreds of ways that your company ( Crisis communication ) can veer off course, a little or a lot. It usually comes down to one thing, a communication breakdown, although this can happen in myriad ways. Good BPMS solutions don’t replace clear communications, but they reflect it in the steps and processes that are implemented. Clear is important. These good managers ( Publicity PR ) we’re talking about instinctively know when procedures and operations are inefficient, and probably have a clear picture of how things should be operating. If they’ve heard of BMPS at all, they probably think it will take a lot of effort to make things happen “their way”-and they’re right, for the most part. These high-tech business acronyms like “ERP” and “CRM” bring up very unappealing memories of buggy, expensive, months-long implementations that never do work quite right. 8.1 How efficient is civilian control over the armed forces ,and how free is political life from military containment? 8.2 How publicly accountable are the police and security services for their activities? 8.3 How far does the composition of the army, police and security services reflect the social composition of society at large? 8.4 How free is the country from the operation of paramilitary units, private armies, and warlordism and criminal mafias? BPMs manufacturers should have common goals for their clients, but like any business, there are good products and the worst. Flexibility, ease of use and reasonable cost are important traits for any SMB to consider-any Fortune 500 firm, too. 9.1 How effective is the separation of public office from the personal business ( Corporate communications ) and family interests of office holders? 9.2 How effective are the arrangements for protecting office holders and the public from involvement in bribery? 9.3 How far do the rules and procedures for financing elections, candidates and elected representatives prevent their subordination to sectional interests? 9.4 How to maintain the influence of powerful corporations and business interests on public policy failure, and that without any involvement in corruption, including overseas?