Employee engagement is high on the government’s agenda. By engaging employees, they become more productive and therefore also more profitable. There are other benefits as well, as SurveySolutions explains. Firstly, when employees are fully engaged, there are fewer incidences of sickness absence, both genuine and faked. Secondly, http://www.surveysolutions.co.uk explains that engaged employees are less likely to be on the lookout for a new job, which means less money has to be spent on recruitment, induction and retention. There are three different tools available through SurveySolutions to improve employee engagement. Let’s review the tools that are offered.

Firstly, there is the employee survey, designed to measure current levels of engagement and possibilities for improvement. SurveySolutions can help you to devise this questionnaire so the right questions are asked. You will also have access to software packages that allow you to record, measure and report on the answers to these questionnaires. The second tool offered through www.SurveySolutions.co.uk is the customer satisfaction survey. This is a tool that allows you to find out what the feelings of your customers or service users are towards your current processes. Besides monitoring what the current relationship is, it will allow you to look at how to improve these relationships. Lastly, there is the 360 degree feedback tool. 360 degree feedback is a better way of conducting yearly appraisals. Here, each and very person that has had any kind of involvement with a specific member of staff is able to provide their opinion on performance. In other words, rather than having to rely only on the relationship between the staff member and their line manager, it includes customers, other team members, people from different teams and even people from external organizations.

Whenever a company introduces new tools, there is always a risk that employees see it as nothing but another HR buzz word. However, SurveySolutions is there to assist you to communicate the right message to your staff and be more successful. In order for any of these processes to be successful, they have to be communicated again and again. When you check this website, you will also be provided with hints and tips for improved communication. Through the right type of communication and by using all the tools that are on offer to you, will you be able to roll the process out and end up with results that are measurable and valid. Be ready to have fully engaged employees.